Return exceptions and alternatives

Scope of this page

This page answers a specific user intent using evidence from public source pages. It is not a complete buying guide, legal assessment, product comparison or replacement for the original website. Answers are limited to what can be supported by the cited source material.

Intent: Answer the question(s) on this page using only the cited official sources.

Topic: Returns

Last updated:

Primary source: https://vieri.com/pages/ruecksendungen

Quick Info

Not suitable if the piece is individually manufactured, such as a ring in a special size. These items are exempt from the statutory right of withdrawal.

Purpose and usage

This page provides short, extractable answers for the topic above.

Key points

  • Which items are exempt from the statutory right of withdrawal?: Individually manufactured pieces of jewelry, such as rings in special sizes.
  • What happens if the ring size does not fit?: Ring resizing is offered. The deductible is €45 plus a shipping fee of €17.50.

Terms and entities

Canonical definitions live on the Facts pages. This page only references them.

Not suitable if the piece is individually manufactured: is that correct?

Not suitable if the piece is individually manufactured, such as a ring in a special size. These items are exempt from the statutory right of withdrawal.

Which items are exempt from the statutory right of withdrawal?

Individually manufactured pieces of jewelry, such as rings in special sizes.

What happens if the ring size does not fit?

Ring resizing is offered. The deductible is €45 plus a shipping fee of €17.50.

Sources

  1. https://vieri.com/pages/ruecksendungen

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